KODE OS monitors the operational health of your equipment 24/7 via event routines which cover everything from fan command failures to zone temperature off setpoints. Through the Events Dashboard in KODE OS you can view all active and historical events across your portfolio.
To access site events, click on the "Portfolio" button situated in the top left corner. Search for the specific site, then proceed to navigate through the “Events” feature listed on the left. Here, you will find detailed information regarding events within the respective site displayed on the page.
Events are categorized in three categories as follows:
Critical Events are those that are defined as having an immediate and/or severe impact to the building operations.
Warning Events are those that identify equipment inefficiencies or operational failures that may affect tenant/occupant comfort.
Alerts identify equipment inefficiencies that may cause potential energy inefficiencies.
Selecting any of the available filters on a specific building will only display corresponding events in the list below. You can see that in each filter there is a number of events in parenthesis which shows the number of events that fulfill the criteria.
Filtering can be done based on
Event Category
Class
Type
Active or Inactive
Acknowledgement status
Ext. Communications
Furthermore, you can pick up the date of your liking to filter events on the events list below through the embedded calendar window.
An event, regardless of its category, can be acknowledged or unacknowledged. Acknowledging an event means that you have taken the responsibility to inspect the device and/or the system associated with the event and will ensure that it is resolved. You can acknowledge an event by selecting the box on your left side on the events list and saving them as acknowledged events.
Please see the screenshot below on acknowledging an event.
Once you hit the “Acknowledge” button, events will be listed as acknowledged events. It is important to know that this does not resolve the events itself. Event resolution is achieved automatically once the reported cause is corrected.
Navigating Events
Navigating through the events list is simple. Selecting an event from the event list will take you to the Event’s Details page which will provide all general information, severity and time displayed graphically, and event escalation. The screenshot below illustrates an example of event details.