How do I create a user on Launchpad

How do I create a user on Launchpad

You will be able to manage your KODE OS and myMSI users from Launchpad. In order to have access to Launchpad you will need to get an access link which will be provided to you by KODE Labs, Inc. or one of its channel partners.



Check out an example showing how to create a new user in the video below.


To add a user on KODE OS and myMSI follow the below steps:

  1. Go to Launchpad > on the left main navigation bar select Company

  2. In the page that opens up you will see all your company details > on the top left side of your screen select Users.


  1. Click on Add User and fill in the fields with personal user’s information such as First Name, Last Name, Position, Launchpad Role (User or Admin), Email and Phone Number.


  1. Once you have filled in the fields, click Save to go to the second page to Assign Apps to the user.


  1. Select the app > on the right side of the bar choose the user's Role > Click Assign Apps.

  2. For KODE OS app if the user account you are creating for is:

  3. Lead Engineer should be given User Admin role.

  4. Building Engineer and Operators as User.

  5. Property Management and other Stake Holders as View Only.

  6. Super Admin is typically reserved for Client Admin who oversees IBMP for the portfolio. Note : This entire process requires admin privileges on launchpad. You can change the user's role anytime! Click here to learn how.


  1. Now you have to go and assign the user to its building. See “Assign Users to Buildings” article to learn more. 




    • Related Articles

    • How to resend the create account instructions to a user?

      If a newly added user deletes or loses the account creation email, as a Launchpad Admin, you have the option to resend the invite that includes instructions and a link for setting up the password for their new account by using the User Details page. ...
    • Assigning a User to myMSI from the Apps Section

      To assign a user to myMSI, login to Launchpad and select the Apps section from the left main navigation bar. From the list of apps select myMSI then go to Users tab. Click + Assign Users at the bottom right hand corner of the screen. Select the user ...
    • Assigning a User to KODE OS from the Apps Section

      To assign a user to KODE OS, login to Launchpad and select the Apps section from the left main navigation bar. From the list of apps select KODE OS then go to Users tab. Click + Assign Users at the bottom right hand corner of the screen. Select the ...
    • How do I change User's Role on KODE OS from Launchpad

      Changing roles of users on KODE OS requires admin privileges on Launchpad. Go to Launchpad > on the left main navigation bar Click Admin. From there you will see three sections (My Company, Users and Requests). Click Users and you will be directed to ...
    • Where can I see all the buildings a user is assigned to?

      Click on the profile icon in the left navigation bar to navigate to the Admin Feature. A page with all Buildings will open up. Click on the Building of your choice from the Building list to view it’s users. The Building details page will open up, ...