How do I Create a New Client

If you are a Channel Partner and you want to create a new client which will have access to Launchpad and KODE OS or/and myMSI you can do it by following these steps: 

First you need to Login to Launchpad 

• Navigate to the Clients module using the left main navigation bar

• Select + Add Client

There are two steps you need to follow in order to create a new client:

1. Fill in the Company Information

2. Assign Apps

On the Adding Client Page - Company Information, fill in the required fields (*):

• Client Name*

• Workspace Domain*

• Address (Address, State, Country, Zip, Country Code)*

• Office Phone Number

• Contact Person (Name, Email, Phone Number)*

Once you have filled in all the required fields click on Save to go to the second step to assign the App(s).

 

Select each app by clicking on the checkboxes and then click Assign App(s) to save your changes.

Now you have created a new client which will have access to the assigned apps.

It’s important to address the process of deactivating a client. Cases when we need to deactivate a client, we go to their profile and click the "Deactivate Client" button.

Deactivating the client stops data collection. If the client is reactivated later, all operations will resume, and data collection will restart as expected.

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