FDD - Fault Detection and Diagnostics

FDD - Fault Detection and Diagnostics

Fault Detection and Diagnostics (FDD) is a proactive approach for identifying and analyzing system failures or faults within a building's infrastructure at their earliest stages.




Navigate through FDD


Log into the Mobile App and you’ll land on the Home view. To navigate to FDD, click on the site name at the bottom of your screen and choose the FDD feature.



In this dashboard, the Fault Detection and Diagnostics (FDD) feature displays data in two primary formats:


  • Real-Time Data

  • Historical Data


The Real Time Data


The Real-Time Data Dashboard gives you a live overview of current events, high-priority incidents, and escalated situations. Through these metrics, you can observe trends from the past eight hours, empowering you to assess your building's status and take timely action to address any issues.



The Historical Data


The Historical Data dashboard mirrors the Real-Time Data dashboard but focuses on historical trends, displaying daily averages of events, incidents, high-priority events, and escalated situations. It provides insights into affected buildings, event duration, acknowledgment ratios, and acknowledged time on a daily basis.




The "View All" button displays a separate list of Events and Incidents. You can use the search icon to find specific events or incidents and view their details. Clicking on any event or incident will show more detailed information.


Using the filter icon, you can refine your search by selecting specific routines, domains, device types, date ranges, states, statuses, priorities, and assignees. The filtered list of events will then be displayed on your screen.




When you click on one of the events, you will be directed to a page that provides further details about that specific event. The screenshot below illustrates this functionality.




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