Event Report
The Event Report page provides a centralized view for reviewing, investigating, and managing events. It combines device trends, event metadata, assignment controls, and collaboration tools to help users quickly understand what happened and take appropriate action.
Note: To access the new view, use the Switch to New Version button in the top-right corner.
Note: To access the new view, use the Switch to New Version button in the top-right corner.Accessing the Event Report
Selecting an event from the Events list automatically opens the Event Report page. Each report corresponds to a single event generated by an FDD routine and is tied to a specific device.
Selecting an event from the Events list automatically opens the Event Report page. Each report corresponds to a single event generated by an FDD routine and is tied to a specific device.
Event Header
At the top of the page, users can see key identifying information for the event, including:
Event Name, which describes the condition that was detected
Event ID, which is automatically generated when the event is created
Assigned users, shown as avatars
An Acknowledge button (for assigned users) to confirm the event has been reviewed
At the top of the page, users can see key identifying information for the event, including:
Event Name, which describes the condition that was detected
Event ID, which is automatically generated when the event is created
Assigned users, shown as avatars
An Acknowledge button (for assigned users) to confirm the event has been reviewed
Device Point Trends
The top section of the page displays automated trend charts for the device associated with the event.
Points used in evaluating the event condition are shown by default
Trend lines help visualize how the device behaved before, during, and after the event
A red shaded region highlights the exact time period when the event was active
Users can adjust the time range and chart display (combined, lines, or bars)
These trends provide immediate insight into why the event was triggered and whether conditions have stabilized.
The top section of the page displays automated trend charts for the device associated with the event.
Points used in evaluating the event condition are shown by default
Trend lines help visualize how the device behaved before, during, and after the event
A red shaded region highlights the exact time period when the event was active
Users can adjust the time range and chart display (combined, lines, or bars)
These trends provide immediate insight into why the event was triggered and whether conditions have stabilized.
Point Selection Panel
The point selection panel allows users to interact with the trend view.
Users can search for points and selectively show or hide them on the chart
Selected points update the trend visualization in real time
The point selection panel allows users to interact with the trend view.
Users can search for points and selectively show or hide them on the chart
Selected points update the trend visualization in real time
Sidebar Overview
The sidebar is the primary navigation area for investigating an event and appears before the main Event Details section. It provides structured access to supporting information, history, and collaboration tools.
The sidebar is the primary navigation area for investigating an event and appears before the main Event Details section. It provides structured access to supporting information, history, and collaboration tools.
Sidebar Sections
1. Details
The Details section is the first option in the sidebar and provides a summary of the event, including:
Description and current state
Priority level
Triggering point name and value
Start time, end time, and duration
Affected device, area, floor, and building
The Details section is the first option in the sidebar and provides a summary of the event, including:
Description and current state
Priority level
Triggering point name and value
Start time, end time, and duration
Affected device, area, floor, and building
2. Possible Solutions (when available)
Displays recommended actions or guidance related to the event condition.
Displays recommended actions or guidance related to the event condition.
3. Configuration Parameters
Lists relevant configuration values and allows quick access to the associated FDD configuration.
Lists relevant configuration values and allows quick access to the associated FDD configuration.
4. Historical Events
Shows previous occurrences of the same event on the same device, helping identify recurring issues or patterns.
Shows previous occurrences of the same event on the same device, helping identify recurring issues or patterns.
5. Work Orders
Displays any work orders linked to the event. Here, you also have the option to create new work orders by clicking the “+”.
Displays any work orders linked to the event. Here, you also have the option to create new work orders by clicking the “+”.
6. Referenced Devices
Allows comparison with other related devices, when applicable.
Allows comparison with other related devices, when applicable.
7. Comments
Provides a shared space for team members to document findings, updates, and actions taken.
Provides a shared space for team members to document findings, updates, and actions taken.
8. Activity Log
Tracks all user actions and system updates associated with the event, creating a complete audit trail.
Tracks all user actions and system updates associated with the event, creating a complete audit trail.
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